Reference

Your Data, Handled in Plain English

Our privacy policy is short because we collect little and write all of it down in one place. You get one account wallet, one record of the data we hold, and one address to write to if you want something changed or removed.

OTP sign-inCookie choicesAccount walletbKashRocket

Browse the lobby Read FAQ

KEPT IN ORDER

Cookies, Security and Tidy Records

Security on your account is mostly your mobile number plus a password only you know. We never ask for that password in chat, and no member of staff will request a one-time code. Cookie files stay small: a session cookie, a language cookie, and a page-speed cookie that helps us fix slow screens on mobile data. Records of deposits and bets are held while the account is open, then cleared under our retention schedule. Write to the desk and we will tell you exactly what is stored against your name.

Cookie control

You can clear or block cookies in your mobile browser and still sign in. Session cookies keep you logged in, so clearing them just asks you for a fresh code by SMS.

Sign-in checks

Codes arrive by SMS to the number on your account. If one shows up when you did not ask, change your password and tell the desk straight away so we can lock the wallet.

Retention window

Deposit and bet records stay while the account is open, because they are what we use to settle a query months later. Close the account and those records clear on our schedule, not instantly.

Changes and copies

Ask for a copy, a correction or deletion and we confirm what we hold. We may need to keep a small record of settled payments, since those are tied to the wallet ledger on both sides.

REACH OUR DESK

Where to Send a Privacy Request

Every data request goes through one door: the support desk inside your account. Open the chat from the wallet screen and type the word privacy, so the message lands with the team that handles records rather than a general inbox. When chat will not load, the same desk answers on the email address printed in your account settings. Whether you sign in from Dhaka or a slower mobile connection, you land in the same queue. Keep your registered mobile number handy — we check it before we touch anything.

In-account chat Direct route for a copy of your data or a correction. Sign in, open the wallet screen, start chat, type privacy. We reply in the same thread so your history stays in one place.

Support email Use this when the chat widget will not load. Send from the address linked to your account, name the request in the subject line, and we can match it without asking you to repeat yourself.

Account settings Change your mobile number, update your wallet details or close the account yourself from here. The moment you save, the old number stops receiving sign-in codes, so nobody else can open your wallet afterwards.

What We Collect and Why We Need It

ba999f Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We keep the list of data we hold deliberately short. Your name, mobile number, date of birth and the wallet number you cash in from — bKash, Nagad or Rocket — are what we check before an account goes live. From there we record what you

1
do in the lobby: which live tables you sat at, which slots you opened, and whether you took a cricket market during a BPL evening. That history is what lets us settle a dispute about a bet, so it is kept. Cookie files do a smaller
2
job. They remember your language, keep you signed in on your own phone, and tell us which pages load slowly on a mobile connection. We do not sell that data, and we do not hand your number to outside advertisers. Two limits matter more than the
3
rest. First, we only hold what your account needs; when a record no longer has a purpose, it is deleted under our retention schedule. Second, access depends on your local law and eligible regions — if online casino play is not allowed where you are, we
4
cannot keep your account open, whatever the policy says about retention. Ask us for a copy of your records and you will get the same data our support desk sees when you call. Nothing hidden, nothing in a second file.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Questions About Your Data, Answered

Here are the points readers raise most about this policy, written the way we would answer them on chat. If your question is not covered, send it to the desk and we will add the answer to this page where it helps other account holders.

Your name, mobile number, date of birth and wallet number, plus the deposit and bet history tied to your account. Cookies add language and sign-in details. Nothing else is collected in the background.

Yes. Ask in the account chat and we send the same view the support desk works from, covering your profile, wallet activity and bet history. Verification is by SMS code to your registered number.

No. Your number is used for sign-in codes, wallet checks and support calls back to you. Payment partners such as bKash, Nagad and Rocket see the transaction, not your lobby history.

Close the account from settings, then message the desk to confirm. Wallet and bet records are cleared on our retention schedule rather than the same day, because settled payments need a trail on both sides.

When we adjust how data is handled, the date at the foot of this page moves and the new wording goes live here first. Your account stays as it was unless the change needs your consent.

Access depends on your local law and eligible regions. If play is not allowed where you are, we close the account and clear records on the same schedule. Ask the desk for confirmation in writing.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Gamesba999f Casino InfoBa999F Banking

Your Data, Handled in Plain English

Cookies, Security and Tidy Records

Cookie control

Sign-in checks

Retention window

Changes and copies

Where to Send a Privacy Request

Questions About Your Data, Answered

01 What data does ba999f hold about me?

02 Can I get a copy of my records?

03 Do you share my number with other companies?

04 How do I delete my account and the data behind it?

05 Does the policy change over time?

06 Is my data kept if I cannot use the site in my region?

Privacy Policy

Related pages

Related pages